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FAQ

Common
questions.

Don't see what you're looking for? Ask us directly.

  • 01 Do you offer free estimates?
    Yes. Every visit starts with a free diagnostic. We give you a written quote before any work begins, and we stick to it.
  • 02 How does mobile service work?
    You call or text, tell us what's going on, and we come to your location — home, office, or wherever your car broke down — anywhere in the Nashville Metro Area & Middle Tennessee. Most common repairs can be done on-site.
  • 03 What kind of warranty do you offer?
    Every repair is backed by a 24-month / 24,000-mile warranty on parts and labor. If something is not right, bring it back and we will fix it at no charge.
  • 04 Do you work on electric and hybrid vehicles?
    Yes. We service all major hybrid and electric vehicles, including Tesla, Rivian, Ford Lightning, Hyundai/Kia EVs, and Toyota/Lexus hybrids.
  • 05 Do you work on European or luxury vehicles?
    Yes. We service BMW, Mercedes-Benz, Audi, Volkswagen, Porsche, Volvo, and other European makes. We use OEM or OEM-equivalent parts.
  • 06 How do I pay?
    We accept all major credit cards, debit, cash, and Apple/Google Pay. For larger repairs we also offer financing through Sunbit and Koalafi — apply in under 60 seconds with no impact to your credit score.
  • 07 Can I drop my car off after hours?
    Yes. We have a secure after-hours drop box at the shop for keys. Call ahead so we know to expect you.
  • 08 Do you offer loaner cars?
    For repairs that take more than a day, we have a limited fleet of loaner vehicles available. Ask us when you book.
  • 09 How long will my repair take?
    Most maintenance items (oil changes, brakes, tires) are same-day. Larger repairs depend on parts availability — we'll give you a real timeline before we start, not a vague 'we'll call you when it's ready.'
  • 10 Do you tow?
    Yes. If you can't get your car to us, we'll get it to us. Towing is available across the Nashville metro area. Call for current rates.
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